May 31, 2022
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4 min read
Featured:
Integrating Confluence with Jira Service Desk: Turn ticket deflection into self-service
Smarter Confluence-JSM integration for self-service success.
October 1, 2025
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8 min read
•
by
multiple authors
4 easy ways to put users at the center of your Confluence and Jira Service Management sites
Are you doing enough to anticipate user needs in Confluence and JSM?
May 23, 2022
•
7 min read
5 things we learned from our intranet overhaul
We used our migration to Atlassian cloud as a chance to reimagine our intranet. Here’s what we learned along the way.
May 18, 2022
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3 min read
Are multiple Refined sites better than one? 6 questions to help you decide.
No two companies are the same, but the answers to these questions can help you decide on the best site structure for your organization.
May 11, 2022
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5 min read
7 traits the best intranets have in common
Standout intranets are designed with care to deliver lasting value to the entire user base, and they use customizations that boost engagement.
April 12, 2022
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8 min read
The 10 commandments of Confluence intranet success
Don’t settle for good. Make your Confluence intranet great by organizing, customizing, personalizing, and all-around upgrading the user experience.
April 8, 2022
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1 min read
Online event: Site Building Live 2022
In our first-ever edition of Site Building Live, we covered a number of key ways you can get more from Confluence and Jira Service Management with Refined sites.
March 23, 2022
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3 min read
Refined Sites: how to add a Confluence knowledge base to your Jira Service Management site
A simple step-by-step guide to beefing up your Jira Service Management support site with self-help content from Confluence.
March 3, 2022
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7 min read
9 tips to build a better Confluence intranet with Refined on data center
Even massive enterprise intranets can feel small and welcoming with these strategies to improve the user experience.
February 23, 2022
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6 min read
3 ways to keep your Confluence intranet clean and clutter-free
Strategies to ensure effective, ongoing maintenance.
February 15, 2022
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9 min read
Your step-by-step guide to building a custom Confluence intranet with Refined
From content strategy and structure to theming and personalization, we show you how to build an intranet with Refined Sites and Confluence.
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