Life at Refined
Come change the face of business software
We make Atlassian tools simple, branded, and user-friendly — helping more than 5,000 companies worldwide, from startups to Apple and Spotify, build sites their teams actually love to use.
Who we are
Refined is a 70-person SaaS company, founded in Malmö in 2009 and now working across Malmö, Helsinki, and globally. We’re built on Scandinavian roots but our team represents more than 30 nationalities. We value freedom and autonomy, which for us means taking initiative, gathering context, focusing on impact, and driving things forward. For us, it’s about getting it right over being right.
People thrive here when they lean into challenges, learn by doing, and care about the impact of their work on colleagues, customers, and the wider ecosystem. What matters most is what you bring — your expertise, clarity, and passion to create impact. Every role here has a direct line to customer outcomes. You’ll see your work shaping how thousands of people experience Atlassian every day.
We’re also proud members of Pledge 1%, giving back to people and planet.
2009
60+
5,000+
More than 5,000 companies worldwide — from global enterprises like Apple and Spotify to fast-growing startups — trust Refined to power their business-critical sites.
What we do
We turn complex Atlassian tools into beautiful, branded sites — no code required. With Refined, companies create intranets, documentation hubs, and support portals that make sense for their people.
We simplify business software so organizations see greater adoption and ROI from their Atlassian investments.
We make it easier to find information, collaborate, and get work done in tools that feel intuitive and enjoyable.
We extend the power of Jira, Confluence, and JSM to broader audiences, helping Atlassian’s ecosystem reach new teams and use cases.
What we value
Our values guide how we work and grow together.
We give people the context to make decisions — and we trust them to follow through.
We share knowledge and solve problems together, across teams and roles.
We believe in progress over perfection, testing, adapting, and improving as we go.
We look after each other, support inclusion and diversity, and commit to sustainable practices.
We exist to help our customers succeed, and we weave that mindset into everything we do.
We value people who can prioritize clearly, and focus on creating customer value — not just activity.
Why join us
At Refined, you’ll join a team that’s:
We’re honest about who we are: a startup-minded SaaS company filled with passionate people. That means we don’t always get it right the first time — but we care deeply, challenge directly, and are committed to making things better. What makes Refined special is that people lean in, bring expertise, and improve together.
Working with us means
What you can expect
We value transparency. Here’s what you can expect when you join Refined, whether you are in Sweden, Finland or remote - more details on your specific case when you interview:
We’re open about compensation and expectations throughout the hiring process. We want you to know where you stand and what growth opportunities are ahead. We put salary bands on all our job ads with a specific location, and align early in the process on benchmarking and expectations for global roles.
Life at Refined
We work in small, cross-functional teams across engineering, product, design, marketing, and support. Our routines are mostly based on agile and kanban, but teams have the freedom to shape what works best for them. Communication and feedback are central — prioritization and retrospectives keep us focused and evolving. Twice a year, the whole company gathers in person to connect and align.
Balance drives performance. That means fika breaks or a quick game of darts in the office. Just as important, it means the flexibility and trust to balance delivery with your life outside work — whether that’s family, travel, or personal passions.
We work in the Atlassian ecosystem, which is highly technical, complex, and constantly evolving. Change and iteration are part of daily life here. Thriving at Refined means embracing ambiguity, solving big problems, and adapting as the ecosystem grows and shifts.
A recent workshop brought together our key managers and team leads to reimagine ways of working.
Dennis' journey started with Refined back in 2011.
In this second installment, we dive into the challenges we've faced and how we've addressed them.
In this first part of our series, we share seven key facts about the unique agile ways of working
An exclusive conversation with one of our very own Support Engineers, Mahmud Hossain.
Meet Antti Peltola, Test Automation Engineer at Refined who joined in May 2022.
Five years and two teams later, Raj Sehmi is still growing in his career at Refined.
See how this physicist-turned-software engineer spends her days at Refined.
Erkki joined Refined after a 20-year stint at his previous company.
"Picked up" by Refined at a San Francisco cocktail bar 10 years ago, he's still going strong.
DJ? Customer success guru? Sunset-watching extraordinaire? He's all of the above.
Join our team
We’re always looking for ambitious, down-to-earth people who thrive in collaborative settings.