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Customer Stories

You’re in great company

Meet some of the 5,000+ companies using Refined to reach 10M+ end users worldwide.

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Sapio Sciences: A smarter partner portal with Refined

With Refined Sites, Sapio Sciences could unify Atlassian tools into one dynamic portal that supports different partner types with minimal upkeep.

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The whole idea was to try and keep it as simple as possible in terms of not having to worry about managing content.

August 7, 2025
Sapio Sciences: A smarter partner portal with Refined Sites
Nationwide's knowledge base

Nationwide transformed its knowledge base into a smart, scalable platform—now serving 2M+ monthly views with Refined Sites.

46M

views (and counting) across their sites

July 29, 2025
46M views and counting: How Nationwide delivers knowledge to 12,000 users with Refined Sites
Customer support at 55 Degrees

Learn how 55 Degrees uses Refined for Confluence and Refined for Jira to provide documentation and support across 5 apps and 1600 customers.

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They go and dig, and it’s quite nice.

November 25, 2024
How 55 Degrees Delivers Documentation and Support for 5 Apps on One Help Site
A customer success portal at 6Connex

Virtual-event platform 6Connex uses Refined, Confluence and Jira to improve documentation access and deliver industry-beating support.

98%

customer satisfaction rate maintained.

November 28, 2024
How the 6Connex Customer Success Portal keeps virtual events running trouble-free
ITSM at Klarna

Learn how Klarna implemented a company-wide ITSM solution servicing multiple teams, departments and roughly 4,000 users with Refined and JSM.

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An ITSM solution servicing roughly 4,000 users.

November 25, 2024
Klarna's ITSM Solution
Pricefx’s technical knowledge base

We explore how Pricefx built a Confluence knowledge base to successfully engage and support both of its distinct user groups.

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Refined does exactly what it says it does. It just makes content look good.

November 28, 2024
Pricefx deepens knowledge-sharing with Refined Sites for Confluence

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