Customer Stories

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Meet some of the 5,000+ companies using Refined to reach 10M+ end users worldwide.

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Customer support at 55 Degrees

Learn how 55 Degrees uses Refined for Confluence and Refined for Jira to provide documentation and support across 5 apps and 1600 customers.

They go and dig, and it’s quite nice.

November 25, 2024

How 55 Degrees Delivers Documentation and Support for 5 Apps on One Help Site

MacEwan University's help center

Learn how MacEwan University’s Help Centre serves multiple audiences seamlessly using Refined and Jira Service Management.

We constantly heard [from users], ‘This is amazing.’

November 25, 2024

How MacEwan University’s Help Centre serves multiple audiences seamlessly

IT, HR support at Canadian Red Cross

Learn how the Canadian Red Cross delivers tech and HR support to 17,000 users with Refined and Jira Service Management.

Refined Sites allows us to separate everything, exactly as we need.

October 23, 2024

How the Canadian Red Cross delivers Tech and HR support to 17,000 users

Nationwide's knowledge base

Nationwide transformed its knowledge base into a smart, scalable platform—now serving 2M+ monthly views with Refined Sites.

46M

views (and counting) across their sites

July 29, 2025

46M views and counting: How Nationwide delivers knowledge to 12,000 users with Refined Sites

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