Polished portals for your partner ecosystem
Create secure, branded destinations for resellers, distributors, vendors, and strategic partners—bringing knowledge, support, and resources from Confluence and Jira Service Management together in one place.
Built for the challenges of a modern partner program
Resources, training, requests, and news scatter across emails, shared drives, chats, and systems. Partners struggle to find what they need, and teams waste time answering the same questions over and over.
As programs expand across tiers, regions, distributors, and resellers, delivering the right experience to the right audience becomes increasingly difficult.
Partners judge your business by the experience you provide. Disconnected tools and generic portals can undermine trust, engagement, and program adoption.
Give partners what they need to succeed
Get partners onboarded fast — and keep them engaged
Help partners quickly find the resources, documentation, training, and support they need to be productive.
Deliver the right experience to every partner
Ensure every partner sees only the information, services, and resources relevant to them—segment site views based on users’ tier, region, or relationship with your business.
Offer a one-stop shop for self-service and support*
Give partners a single place to find answers, submit requests, and access resources—reducing manual coordination and improving program efficiency.*
Designed to scale with your partner network
As partner programs expand across regions, products and tiers, access and visibility become complex. Refined introduces a role-based portal architecture that maintains centralized control while ensuring partners only see what’s relevant to them.
Create clear front doors for different audiences, product lines, or regions without duplicating content or straddling too many tools.
Guide different partner audiences through tailored onboarding, support, and enablement experiences.
Track which resources partners open, which they ignore, and which searches turn up nothing, so you know exactly what to build next to keep them self-sufficient.
AI-powered partner self-service
AI helps partners find answers. Refined helps AI understand what's relevant. By creating curated experiences for different partner audiences, Refined improves answer quality, reduces noise, and accelerates self-service.**
Skip ahead with ready-to-go partner portal templates
No time to build? No problem. Get your partner portal up and running in minutes with templates designed by our site-building pros.
A partner portal that works for everyone — without the overhead
Powered by Refined Sites for Confluence
Refined Sites for Confluence transforms growing Confluence environments into structured, governed knowledge bases built on a scalable multi-site architecture.
Ready to create a better partner experience?
