November 17, 2023
•
4 min read
Blog Category
HRSM
No results found…
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Help your users create better requests with JSM Forms
Request types are one of the most valuable features on any JSM help desk.
September 29, 2023
•
7 min read
Your step-by-step guide to building a help & support site with Refined
Whether you’re managing an IT service desk, a customer support center, or a cross-team request portal like an HR service desk, using Jira Service Management is a no-brainer to receive, manage, and resolve requests. But it’s only the start of what you can do to deliver top-notch support.
January 11, 2021
•
4 min read
5 ways to structure your JSM support sites
Sites and Categories unlock new ways to deploy a custom support architectures with Jira Service Management. Here are a few common approaches using Refined.
January 5, 2021
•
4 min read
How to customize JSM help desks with Refined Sites
Looking to up the design quotient on your Jira service desk? Here's how to do it with Refined Sites.
December 21, 2020
•
4 min read
5 tips for non-technical teams using Jira Service Management
Is Jira Service Management a good fit for non-technical teams? A resounding 'yes,' if you ask us. But you'll want to heed these tips during rollout.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Try Refined free for 30 days
Cloud subscriptions are free for 10 users. No payment details required to start your trial.
Delivering more from Atlassian at top brands worldwide.
