July 14, 2025
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6 min read
Featured:
Why Your External Support Site Is Failing (and How to Fix It)
7 ways to fix a frustrating support experience—for good.
July 11, 2025
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6 min read
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by
Simon Wright
Confluence Company Hub vs. Refined Sites: When to Stick With Built-In, When to Build It Out
Confluence Company Hub is a great first step. But as your needs grow, you may need more structure, personalization, and branding than the default can deliver.
July 11, 2025
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6 min read
Why Your External Support Site Is Failing (and How to Fix It)
Many help centers miss the mark. Learn what holds support sites back and how Refined Sites can help you build a fast, structured, brand-aligned self-service experience.
July 11, 2025
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5 min read
Creating a Confluence Knowledge Base That Empowers Teams
If your Confluence knowledge base is cluttered, hard to navigate, or slowing down your team, this blog can help you turn it into a streamlined self-service hub that supports productivity.
June 26, 2025
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10 min read
Optimizing Confluence and JSM: Your essential guide to better navigation, branding, and support
In this blog post, we'll show you practical strategies to turn your Confluence and Jira sites into organized, easy to navigate workspaces — so your teams can start collaborating better.
June 23, 2025
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5 min read
Introducing Advanced edition for Refined Sites: Designed for scale, insights, and smarter experiences
Manage complex Atlassian experiences at scale with enhanced administration, deep-dive analytics, AI search, and more.
June 9, 2025
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5 min read
Introducing Refined Macro Toolkit and UI Toolkit for Confluence
Discover how our two new apps – Macro Toolkit and UI Toolkit – give you powerful, flexible, and specialized ways to customize Confluence.
May 14, 2025
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6 min read
Confluence for events: How to build a buzz-worthy hub
Learn how to use Confluence event planning strategies and design tips to build engaging internal event hubs – with actionable tips and a free downloadable template for Refined Sites for Confluence.
March 20, 2025
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12 min read
Your guide to delivering top-notch Confluence documentation
Learn how to structure, create, and maintain high-quality Confluence documentation with best practices and tips to keep your content organized, accessible, and collaborative.
February 13, 2025
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6 min read
3 Essential tips for a more engaging and effective Confluence wiki
Want to boost user engagement in your Confluence wiki? Personalize access, improve branding, and add interactive elements like calendars and charts. These simple steps turn your wiki into a valuable knowledge hub.
January 30, 2025
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8 min read
What to do after migrating to Confluence Cloud
We outline the steps you’ll want to take after migrating to Cloud, in order to build a more engaging user experience.
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