How to use Confluence macros to organize your documentation

5 ways to structure your JSM support sites

Madzy Soetman

Sites and Categories unlock new ways to deploy a custom support architectures with Jira Service Management. Here are a few common approaches using Refined.

January 7, 2021

How to add chat widgets from Intercom and Zendesk (and other platforms) to Refined sites

3 min read

Emil Sjödin

Integrating Zendesk and Intercom with Refined-based Confluence and Jira sites is a simple five-step process.

January 5, 2021

How to customize JSM help desks with Refined Sites

Philip Garrity

ITSM

HRSM

Looking to up the design quotient on your Jira service desk? Here's how to do it with Refined Sites.

December 21, 2020

How to build Confluence sites with Refined

Philip Garrity

Documentation

We show you how to build a Refined Confluence site in seven simple steps.

December 21, 2020

5 tips for non-technical teams using Jira Service Management

Jonas Svensson

HRSM

Is Jira Service Management a good fit for non-technical teams? A resounding 'yes,' if you ask us. But you'll want to heed these tips during rollout.

November 30, 2020

7 steps to create a kickass Confluence with Refined

6 min read

Raj Sehmi

Learn how to structure, organize and theme your new Confluence instance with Refined.

November 13, 2020

Video: Learn to build Multiple Refined sites for Confluence & Jira Service Management

1 min read

Jonas Svensson

A step-by-step guide to building multiple Refined sites on a single Atlassian data center instance.

November 10, 2020

15 sites and counting: 3 site-building tips from Box’s Atlassian admin

2 min read

Jonas Svensson

Don’t start from scratch every time, and other tips from a site-building pro.

January 3, 2020

Boost adoption with custom domains on Refined Sites for JSM

3 min read

Madzy Soetman