July 18, 2025
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5 min read
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Guides
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Maximizing efficiency in your Jira Service Desk operations
Jira Service Desk is powerful—but not always efficient. Learn how Refined helps teams build custom portals that scale across departments and user needs.
July 14, 2025
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6 min read
Confluence Company Hub vs. Refined Sites: When to Stick With Built-In, When to Build It Out
Confluence Company Hub is a great first step. But as your needs grow, you may need more structure, personalization, and branding than the default can deliver.
July 11, 2025
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6 min read
Why your external support site is failing (and how to fix it)
Help centers can sometimes miss the mark. Learn what can hold back a JSM support site and how Refined Sites can help you build a fast, structured, brand-aligned self-service experience.
June 26, 2025
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10 min read
Optimizing Confluence and JSM: Your essential guide to better navigation, branding, and support
In this blog post, we'll show you practical strategies to turn your Confluence and Jira sites into organized, easy to navigate workspaces — so your teams can start collaborating better.
May 14, 2025
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6 min read
Confluence for events: How to build a buzz-worthy hub
Learn how to use Confluence event planning strategies and design tips to build engaging internal event hubs – with actionable tips and a free downloadable template for Refined Sites for Confluence.
January 30, 2025
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8 min read
What to do after migrating to Confluence Cloud
We outline the steps you’ll want to take after migrating to Cloud, in order to build a more engaging user experience.
January 16, 2025
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12 min read
The ultimate guide to creating and optimizing a Confluence Wiki
Learn the key steps to building a Confluence wiki your users will love, along with best practices and useful tips.
September 26, 2024
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8 min read
Don’t let these 3 design hurdles hold back your JSM help center
We show you how to overcome three design challenges that could keep your Jira Service Management (JSM) support site from putting a smile on users' faces.
September 5, 2024
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9 min read
New to Confluence? Don’t make these 7 mistakes
Watch out for these common pitfalls when setting up Confluence, plus ideas to transform your instance into a user-friendly, personalized powerhouse.
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