Knowledge Bases
Publish your Confluence knowledge base on an intuitive, themed site — public or restricted.
Knowledge Bases
Publish your Confluence knowledge base on an intuitive, themed site — public or restricted.
Make knowledge accessible with Confluence and Refined
Customize your site’s design, content, navigation, and permissions in minutes — and never write a line of code.
Serve multiple groups of customers from the same Atlassian instance by displaying your choice of Confluence content on any number of Refined sites.
Add Jira Service Management (JSM) service desks to your knowledge base with Refined Sites for JSM for all-in-one self-service and support.
Bring order to the sea of pages and spaces
Build an intuitive Confluence knowledge base that any user can comb through to find the content or support they need quickly.
Collective knowledge, personal sites
Anticipate user needs and pre-empt requests by serving up targeted content to specific user groups.
Centralize knowledge and support in one help center
Make your knowledge base the ideal first point of contact for customers by seamlessly weaving together a Confluence knowledge base with JSM support desks.
Skip ahead with ready-to-go templates
No time to build? No problem. Get your knowledge base up and running in minutes with templates designed by our site-building pros.
Explore our demo knowledge base
Explore Alto's knowledge base site.
See knowledge bases come to life with Refined and Confluence
We show you how to set up a knowledge base with Refined Sites for Confluence.
We show you two ways to add a Confluence knowledge base to your Refined Sites for Jira Service Management support site.
Case study: UConn
Learn how the University of Connecticut uses a Refined knowledge base to streamline support ops for 40,000 students, faculty, and staff.
Knowledge bases in-depth
Gain deeper insight into themed knowledge bases and the power of personalization.
Try Refined free for 30 days
Cloud subscriptions are free for 10 users. No payment details required to start your trial.
Or explore more ways to use Refined
Build an intranet for employees, a documentation site for customers, and a portal for your partner network—all from the same instance. There’s no limit to the number of sites you can build or who or what you can build them for.
