Use Confluence and Jira Service Management to build custom documentation sites for internal or external audiences.

A documentation site built with Refined.

Confluence documentation sites built with Refined

A documentation site built with Refined.


Documentation delivered to anyone

Use Confluence to create documentation sites accessible to anyone, regardless of their Atlassian permissions. Or, limit site access to only the users you choose.

A documentation site built with Refined.


Empower users with self-help content from Confluence

Design a site that points customers toward the guides, FAQs, demos, and other resources they need to master your product.

A documentation site built with Refined.


Give users what they need, where they need it

Ease common pain points and cut down on requests, by highlighting frequently accessed resources.

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Deliver support right at the point of need on Cloud sites

Want to provide a friction-free way to get in touch? Embed JSM request types directly on Confluence documentation pages.

Public documentation sites

See how our customers use Refined in the real world.

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Case Study: 6Connex

Virtual-event platform 6Connex uses Refined, Confluence, and Jira Service Management to improve documentation and deliver industry-beating support.

Get the story

Explore more ways of using Refined

Build an intranet for employees, a knowledge base for customers, and a help & support portal for your partner network — all from the same Atlassian instance. There’s no limit to the number of sites you can build, or who or what you can build them for.

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Try Refined free for 30 days

Cloud subscriptions are free for 10 users.

No payment details required to start your trial.