Sites
Knowledge Bases
Make onboarding and learning materials, instructions, FAQs, and more easy to access with an intuitive site.
Custom Confluence knowledge bases
01
Streamline access to knowledge
Refined adds structure to Confluence so users can easily comb a knowledge base for the content they’re seeking. Meanwhile, improved search helps users get to relevant pages, articles or request types without a hitch.
02
Provide quick pathways to support
Embed request type links directly on pages to provide easy access to support when self-help content won’t cut it.
See a Refined knowledge base come to life
Knowledge bases in-depth
Public knowledge bases
See how our customers use Refined at the links below.
Case study: UConn
Learn how the University of Connecticut uses a Refined KB site to streamline support ops for 40,000 students, faculty, and staff.
Case study: Knowledge bases built on Confluence
SpotOn, Gruntify and Bridge Legal built custom, branded knowledge bases with Refined for Confluence.
Explore more ways to use Refined
Build an intranet for employees, a documentation site for customers, and a portal for your partner network—all from the same instance. There’s no limit to the number of sites you can build or who or what you can build them for.
Try Refined free for 30 days
Cloud subscriptions are free for 10 users.
No payment details required to start your trial.