June 28, 2021
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2 min read
Featured:
Optimizing Confluence and JSM: Your essential guide to better navigation, branding, and support
Boost productivity with our tips for smarter Confluence & Jira site customization.
June 26, 2025
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10 min read
•
by
multiple authors
Learn how to build multilingual help and support sites with Refined for JSM Server/DC
Now available in Refined for Jira Server/DC: a customer-facing language switcher with support for up to 25 languages.
May 27, 2021
•
2 min read
Get to know Erkki Lepre, Lead Cloud Software Engineer
Erkki joined Refined after a 20-year stint at his previous company—and a pass on his job application from McDonald's.
April 30, 2021
•
2 min read
Get to know Julia Nilsson, Cloud Tech Lead
See how this physicist-turned-software engineer spends her days at Refined.
April 7, 2021
•
7 min read
Expert advice to manage big, messy Confluence instances
Experts tell us how they improve Confluence knowledge bases to drive better organizational performance.
March 31, 2021
•
6 min read
Your step-by-step guide to building a Confluence knowledge base with Refined
Learn how to build a knowledge base with Refined Sites for Confluence in six simple steps.
March 15, 2021
•
8 min read
6 design tips to bring your knowledge base to life
Our designers spill easy-to-implement advice to make your Confluence knowledge base shine.
March 8, 2021
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6 min read
5 ways to structure and organize your Confluence knowledge base
Sites, navigation, permissions and other Refined tools help you get knowledge out of Confluence and in front of the right users.
January 28, 2021
•
4 min read
When customization can make or break a Jira Service Management deployment
For complex support operations — and even some simple ones — structure, organization and design could make all the difference.
January 22, 2021
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3 min read
Should you theme Confluence?
Themes are about more than good looks — they can drastically improve the UX and functionality of your site.
January 11, 2021
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4 min read
5 ways to structure your JSM support sites
Sites and Categories unlock new ways to deploy a custom support architectures with Jira Service Management. Here are a few common approaches using Refined.
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