A basic Confluence-JSM link isn’t enough. Discover how thoughtful integration can cut tickets, boost satisfaction, and deliver seamless self-service support journeys.

Learn how to customize Atlassian’s Company Hub in Confluence, improve navigation, and create a more engaging, user-friendly digital HQ for your teams.

In a world of instant answers and intuitive consumer apps, users need (and expect) support from businesses to be just as seamless. They want to help themselves on their time, on any device, and with minimal friction.

Jira Service Desk is powerful—but not always efficient. Learn how Refined helps teams build custom portals that scale across departments and user needs.

Confluence Company Hub is a great first step. But as your needs grow, you may need more structure, personalization, and branding than the default can deliver.

Help centers can sometimes miss the mark. Learn what can hold back a Jira Service Management support site and how Refined Sites can help you build a fast, structured, brand-aligned self-service experience.

If your Confluence knowledge base is cluttered, hard to navigate, or slowing down your team, this blog post can help you turn it into a streamlined self-service hub that supports productivity.

In this blog post, we'll show you practical strategies to turn your Confluence and Jira sites into organized, easy to navigate workspaces — so your teams can start collaborating better.

Manage complex Atlassian experiences at scale with enhanced administration, deep-dive analytics, AI search, and more.

Discover how our two new apps – Macro Toolkit and UI Toolkit – give you powerful, flexible, and specialized ways to customize Confluence.