January 11, 2021
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4 min read
Blog Category
JSM
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5 ways to structure your JSM support sites
Sites and Categories unlock new ways to deploy a custom support architectures with Jira Service Management. Here are a few common approaches using Refined.
January 7, 2021
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3 min read
How to add chat widgets from Intercom and Zendesk (and other platforms) to Refined sites
Integrating Zendesk and Intercom with Refined-based Confluence and Jira sites is a simple five-step process.
January 5, 2021
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4 min read
How to customize JSM help desks with Refined Sites
Looking to up the design quotient on your Jira service desk? Here's how to do it with Refined Sites.
December 21, 2020
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4 min read
5 tips for non-technical teams using Jira Service Management
Is Jira Service Management a good fit for non-technical teams? A resounding 'yes,' if you ask us. But you'll want to heed these tips during rollout.
November 13, 2020
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1 min read
Video: Learn to build Multiple Refined sites for Confluence & Jira Service Management
A step-by-step guide to building multiple Refined sites on a single Atlassian data center instance.
January 3, 2020
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3 min read
Boost adoption with custom domains on Refined Sites for JSM
Custom domains are easy to remember and, if you play your cards right, hard to forget. Use them to your advantage when building out your ITSM solution.
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