Confluence, is that you?

Custom intranets, documentation sites, knowledge bases and more—no code required.

A Refined documentation site with a vivid branding.A native Confluence view.

Build custom sites—code-free

A Refined intranet site showing the navigation.

Intuitive navigation to guide users

Organize Confluence content into an easy-to-navigate site.

01
Add your choice of Confluence spaces to your site, and group them into Categories for added structure
02
Arrange your site content into a hierarchy that maps to a drop-down menu
03
Customize drop-downs with folders, external links and more
A layout built in Refined.

Layouts to highlight what matters most

Build pages by adding search bars, navigation icons, quick links, activity modules and more in a code-free layout editor.

01
Build pages around core user needs
02
Tailor layouts to optimize information discovery and navigation
03
Ensure pages are relevant for all users with view permissions
The theme editor in Refined.

Custom themes to match your brand

Apply your brand identity in minutes with an easy-to-use theme editor.

01
Configure colors, fonts, margins, and more to your liking
02
See your site take shape as you theme
03
Apply themes site-wide, or switch them up from page to page

What will you build?

Create any number of sites populated with Confluence content — each with its own users, design, and purpose.

Intranets

Employees have high expectations for digital tools. Exceed them with a Confluence intranet that sports your brand identity and drives user adoption.

01
Themed to match your brand
02
Employees are empowered to find information & updates easily
03
Add IT, HR support with Refined for Jira
A Refined intranet site.

Documentation Sites

Toss your legacy documentation tool — use Refined and Confluence instead.

01
Help customers get up and running with easy-to-access resources
02
Use layouts and user-friendly design to steer visitors toward must-see content and self-help materials
03
Add a custom domain for easy recall and quick access
A documentation site built with Refined.

Knowledge Bases

Create all-in-one help and support sites using knowledge bases from Confluence and support desks from JSM*.

01
Cut down on requests with an effective help site
02
Deliver support directly at the point of need
03
Manage support and knowledge base articles/FAQs all from Confluence—no third party tool required
*With Refined for Jira integration.
An knowledge base built with Refined.

Sites for every audience

Build an intranet for employees, a documentation site for customers, and a portal for your partner network—all from the same Confluence instance.

Employees
Customers
Teams
Partners
Help Seekers
Attendees
Learners
Developers
Beta Testers

Refined cleans out all this noise and condenses it into something that is really beautiful.

Refined cleans out all this noise and condenses it into something that is really beautiful.

We’ve heard way more, ‘Oh, I found this on your documentation, I have questions,’ versus just a question without taking the time to look for the answer.

We’ve heard way more, ‘Oh, I found this on your documentation, I have questions,’ versus just a question without taking the time to look for the answer.

We constantly heard, ‘This is amazing. Thank you so much for moving to this type of a system.’

We constantly heard, ‘This is amazing. Thank you so much for moving to this type of a system.’

The sentiment from upper management was that this was so successful, we are making this a staple of what we're doing.

The sentiment from upper management was that this was so successful, we are making this a staple of what we're doing.

Refined is simply the best and a solid base if you want to improve your Confluence platform.

Refined is simply the best and a solid base if you want to improve your Confluence platform.

Refined powers sites at more than 5,000+ companies world wide.

Hear from our customers
Woman gesticulating at a computer presumably on a conference call.

Choose where to host your data

For some, the option to host your cloud data close to home is a non-negotiable. Data residency is available in the US and EU, with more options on the way.

A woman smiling.

Tap a global network of solution partners

Our 80+ partners around the world are ready and waiting to help you implement Refined.

A Refined intranet site on a laptop screen.

Find more ways to use Confluence

Legacy intranet tool? Stand-alone documentation site? Cut redundancy in your tech stack by pairing Confluence with Refined and using it for more purposes.

Leave the learning curve behind

Confluence can be intimidating for new users, and even power users can get lost in big instances. Refined puts Confluence content within easy reach for all.

01
Accessible

Purpose-built page layouts, plus improved search and straightforward menus, ensure users always have a quick way to find whatever they come looking for.

Three green circles, center one is large.
02
Organized

It’s a fact — Confluence pages pile up over time. Pages and spaces grouped into sites and categories in Refined keep content organized and under control.

Three pairs of vertical green lines.
03
Helpful

Use permissions, text variables and more to display Confluence content in a way that’s welcoming and personalized for every user.

A plus icon.

Deliver the best of Confluence and JSM Cloud in one site

Mix functionality from Confluence and Jira Service Management to blend support and issue tracking with traditional Confluence use cases like intranets and documentation sites.

Explore Refined for JSM
01
Blend documentation and support
02
Boost request transparency
03
Add service points to intranets and other sites

Frequently asked questions

About our company and products.
What can I do with Refined?

Refined gives you the power to turn Confluence and Jira Service Management into custom, user-friendly sites. For instance, you can build an intranet for employees, a documentation site for customers, and a portal for your partner network, all of which pull content from the same underlying Confluence and Jira Service Management instances.

Refined sites have a more intuitive look and feel than native Confluence and Jira Service Management. They are also fully customizable. Tailor the user experience with layouts and modules, permissions, fonts, themes, custom domains, and more.

How do I build a Refined site?

Sites come together in the Site Builder. Simply add content from linked Confluence and Jira Service Management instances (Confluence spaces, JSM service desks) as well as outside links and Refined pages. Drag and drop these items into a hierarchy and organize them with menu folders. The structure you establish automatically maps to your site’s top navigation menu. Then add a theme, build your layouts, set permissions, and voilà.

Do I have to be a designer to make my Refined site look good?

Not at all! All Refined apps have built-in theme templates to help you get started. Simply tweak one of these to your liking, or create a theme from scratch using our Theme Editor.

Don't just take our word for it

See what others have to say

I was surprised at how easy Refined was to use and really appreciated the wonderful support I got from the team.

Lesley Nicolau

October 2, 2023

Refined is a fantastic way to extend the capabilities of Confluence and make it look, well, much nicer…!

Samantha Garrett

June 22, 2023

Confluence is fantastic at what it does but it lacks a way to easily present / skin public-facing content. Refined not only does this, it does it VERY well.

Sean Drohan

December 15, 2022

Refined was the simplest option to use and it provided exactly what I needed. There were very few learning curves for me and when I had ideas or problems the support team was very fast to help me.

Julia Wester

November 19, 2021

Refined helped us align documentation for our apps with our brand, simplify the navigation and improve our overall customer support experience.

Nikki Zavadska

March 19, 2021

I was surprised at how easy Refined was to use and really appreciated the wonderful support I got from the team.

Lesley Nicolau

October 2, 2023

Refined is a fantastic way to extend the capabilities of Confluence and make it look, well, much nicer…!

Samantha Garrett

June 22, 2023

Confluence is fantastic at what it does but it lacks a way to easily present / skin public-facing content. Refined not only does this, it does it VERY well.

Sean Drohan

December 15, 2022

Refined was the simplest option to use and it provided exactly what I needed. There were very few learning curves for me and when I had ideas or problems the support team was very fast to help me.

Julia Wester

November 19, 2021

Refined helped us align documentation for our apps with our brand, simplify the navigation and improve our overall customer support experience.

Nikki Zavadska

March 19, 2021

Hosting

A Refined cloud icon in dark green.
Cloud

Quick install from our secure global cloud. Zero maintenance, real-time updates.

A Refined data center icon in dark green.
Data Center

Ideal for security-conscious customers with on-premise hosting requirements.

Try Refined free for 30 days

Cloud subscriptions are free for 10 users.

No payment details required to start your trial.

Refined cloud icon in dark green.
Cloud product shown. Some features and functionality may differ on Data Center.