November 27, 2023
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6 min read
Featured:
Optimizing Confluence and JSM: Your essential guide to better navigation, branding, and support
Boost productivity with our tips for smarter Confluence & Jira site customization.
June 26, 2025
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10 min read
•
by
multiple authors
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3 steps to prepare for a successful Refined migration
Migrating your Atlassian Platform to Cloud can seem daunting, but according to Atlassian research, 40% of customers who did so reported that it was easier than expected.
November 17, 2023
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4 min read
Help your users create better requests with JSM Forms
Request types are one of the most valuable features on any JSM help desk.
October 24, 2023
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5 min read
What you need to know before migrating to Refined on cloud
There are countless reasons why organizations migrate to Atlassian Cloud, whether it’s Server end-of-life, a push to reduce maintenance and overhead, or just the growing popularity of cloud solutions.
September 29, 2023
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7 min read
Your step-by-step guide to building a help & support site with Refined
Whether you’re managing an IT service desk, a customer support center, or a cross-team request portal like an HR service desk, using Jira Service Management is a no-brainer to receive, manage, and resolve requests. But it’s only the start of what you can do to deliver top-notch support.
September 14, 2023
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4 min read
5 years at Refined: 3 reasons Raj Sehmi has thrived in Customer Success and Support
Five years and two teams later, Raj Sehmi is still growing in his career at Refined.
September 13, 2023
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2 min read
EU data residency is here
Finally, you can opt to host your user data in the EU. How to do it, plus other need-to-knows.
July 3, 2023
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3 min read
Upgrade your site’s UX with these 4 new Page Builder design features
New design capabilities in the Page Builder can transform the user experience on your sites.
June 30, 2023
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3 min read
7 ways our new page builder levels up your site-building experience
Our new what-you-see-is-what-you-get Page Builder is here. See how it makes for faster builds, enhanced customization and more.
May 12, 2023
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2 min read
Site-building gets an upgrade with our new Page Builder
The wait is over: our new, what-your-see-is-what-you-get Page Builder is here. See it in action and try it for yourself in Refined Sites.
May 3, 2023
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1 min read
Watch Site Building Live 2023
We demo the new, what-you-see-is-what-you-get Page Builder. Plus, product updates and more.
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