September 29, 2023
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7 min read
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Your step-by-step guide to building a help & support site with Refined
Whether you’re managing an IT service desk, a customer support center, or a cross-team request portal like an HR service desk, using Jira Service Management is a no-brainer to receive, manage, and resolve requests. But it’s only the start of what you can do to deliver top-notch support.
May 31, 2022
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4 min read
4 easy ways to put users at the center of your Confluence and Jira Service Management sites
Are you doing enough to anticipate user needs in Confluence and JSM?
May 18, 2022
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3 min read
Are multiple Refined sites better than one? 6 questions to help you decide.
No two companies are the same, but the answers to these questions can help you decide on the best site structure for your organization.
April 8, 2022
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1 min read
Online event: Site Building Live 2022
In our first-ever edition of Site Building Live, we covered a number of key ways you can get more from Confluence and Jira Service Management with Refined sites.
March 23, 2022
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3 min read
Refined Sites: how to add a Confluence knowledge base to your Jira Service Management site
A simple step-by-step guide to beefing up your Jira Service Management support site with self-help content from Confluence.
February 15, 2022
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9 min read
Your step-by-step guide to building a custom Confluence intranet with Refined
From content strategy and structure to theming and personalization, we show you how to build an intranet with Refined Sites and Confluence.
February 8, 2022
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7 min read
7 ways to drive intranet adoption and engagement over the long haul
Make your intranet a must-visit site for all employees, every day, with a plan for ongoing engagement.
January 26, 2022
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8 min read
Essential tips to nail your intranet content strategy
Unsure where to begin on the quest to deliver a standout intranet? Start with these fundamentals to launch on the right foot.
January 18, 2022
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4 min read
How to theme a Confluence intranet
Tweak native Confluence to improve your site’s look and feel. Or install Refined Sites to build themed sites with added branding, structure, organization, and more.
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