January 7, 2021
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3 min read
Featured:
Optimizing Confluence and JSM: Your essential guide to better navigation, branding, and support
Boost productivity with our tips for smarter Confluence & Jira site customization.
June 26, 2025
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10 min read
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by
multiple authors
How to add chat widgets from Intercom and Zendesk (and other platforms) to Refined sites
Integrating Zendesk and Intercom with Refined-based Confluence and Jira sites is a simple five-step process.
January 5, 2021
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4 min read
How to customize JSM help desks with Refined Sites
Looking to up the design quotient on your Jira service desk? Here's how to do it with Refined Sites.
December 21, 2020
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4 min read
How to build Confluence sites with Refined
We show you how to build a Refined Confluence site in seven simple steps.
December 21, 2020
•
4 min read
5 tips for non-technical teams using Jira Service Management
Is Jira Service Management a good fit for non-technical teams? A resounding 'yes,' if you ask us. But you'll want to heed these tips during rollout.
November 30, 2020
•
6 min read
7 steps to create a kickass Confluence with Refined
Learn how to structure, organize and theme your new Confluence instance with Refined.
November 13, 2020
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1 min read
Video: Learn to build Multiple Refined sites for Confluence & Jira Service Management
A step-by-step guide to building multiple Refined sites on a single Atlassian data center instance.
November 10, 2020
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2 min read
15 sites and counting: 3 site-building tips from Box’s Atlassian admin
Don’t start from scratch every time, and other tips from a site-building pro.
January 3, 2020
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3 min read
Boost adoption with custom domains on Refined Sites for JSM
Custom domains are easy to remember and, if you play your cards right, hard to forget. Use them to your advantage when building out your ITSM solution.
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