August 3, 2021
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2 min read
Featured:
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Five macros for clearer, scalable Confluence docs.
January 19, 2026
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10 min read
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by
Victoria Rönning
Get to know: Raj Sehmi, Customer Success Specialist
DJ? Customer success guru? Sunset-watching extraordinaire? He's all of the above.
June 30, 2021
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5 min read
Dennis Andersen on a decade at Refined
"Picked up" by Refined at a San Francisco cocktail bar 10 years ago, he's still going strong.
June 28, 2021
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Learn how to build multilingual help and support sites with Refined for JSM Server/DC
Now available in Refined for Jira Server/DC: a customer-facing language switcher with support for up to 25 languages.
May 27, 2021
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Get to know Erkki Lepre, Lead Cloud Software Engineer
Erkki joined Refined after a 20-year stint at his previous company—and a pass on his job application from McDonald's.
April 30, 2021
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Get to know Julia Nilsson, Cloud Tech Lead
See how this physicist-turned-software engineer spends her days at Refined.
April 7, 2021
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Expert advice to manage big, messy Confluence instances
Experts tell us how they improve Confluence knowledge bases to drive better organizational performance.
March 31, 2021
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6 min read
Your step-by-step guide to building a Confluence knowledge base with Refined
Learn how to build a knowledge base with Refined Sites for Confluence in six simple steps.
March 15, 2021
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8 min read
6 design tips to bring your knowledge base to life
Our designers spill easy-to-implement advice to make your Confluence knowledge base shine.
March 8, 2021
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6 min read
5 ways to structure and organize your Confluence knowledge base
Sites, navigation, permissions and other Refined tools help you get knowledge out of Confluence and in front of the right users.
January 28, 2021
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4 min read
When customization can make or break a Jira Service Management deployment
For complex support operations — and even some simple ones — structure, organization and design could make all the difference.
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