Gone are the days when HR was just about hiring and rule-enforcing. Today, HR teams are the artists and architects of our workplace, molding the organizational culture, sparking employee engagement, and navigating the maze of today's job world. Their expanded role calls for cutting-edge tools to set both them and their organization up for success.

Whether you’re building your first site or your third, landing page templates make easy work of getting Confluence and/or JSM Cloud sites up and running fast.

We can’t wait to see you in Vegas. Stop by our booth to talk product, marketing, wine, travel, and more.

Today, we're thrilled to bring you an exclusive conversation with one of our very own Support Engineers, Mahmud Hossain. This Q&A post aims to give you a glimpse into the day-to-day life of a Support Engineer at Refined, and is targeted towards anyone interested in joining our team or learning more about what it takes to succeed in this role.

Meet Antti Peltola, a Test Automation Engineer at Refined who joined our team in May 2022. With a background as diverse as a mathematician, a digital device tutor for senior citizens, and a testing consultant, Antti brings a unique perspective to our team.

As you migrate to Confluence Cloud and bring Refined along, our goal is to help you minimize downtime, preserve functionality, and simplify site creation.

Migrating your Atlassian Platform to Cloud can seem daunting, but according to Atlassian research, 40% of customers who did so reported that it was easier than expected.

Request types are one of the most valuable features on any JSM help desk.

There are countless reasons why organizations migrate to Atlassian Cloud, whether it’s Server end-of-life, a push to reduce maintenance and overhead, or just the growing popularity of cloud solutions. 

Whether you’re managing an IT service desk, a customer support center, or a cross-team request portal like an HR service desk, using Jira Service Management is a no-brainer to receive, manage, and resolve requests. But it’s only the start of what you can do to deliver top-notch support.