A basic Confluence-JSM link isn’t enough. Discover how thoughtful integration can cut tickets, boost satisfaction, and deliver seamless self-service support journeys.

If your Confluence knowledge base is cluttered, hard to navigate, or slowing down your team, this blog post can help you turn it into a streamlined self-service hub that supports productivity.

In this blog post, we'll show you practical strategies to turn your Confluence and Jira sites into organized, easy to navigate workspaces — so your teams can start collaborating better.

Want to boost user engagement in your Confluence wiki? Personalize access, improve branding, and add interactive elements like calendars and charts. These simple steps turn your wiki into a valuable knowledge hub.

Learn the key steps to building a Confluence wiki your users will love, along with best practices and useful tips.

Can a Confluence knowledge base be beautiful? Sure can. Here are three examples for proof.

A simple step-by-step guide to beefing up your Jira Service Management support site with self-help content from Confluence.

Experts tell us how they improve Confluence knowledge bases to drive better organizational performance.

Learn how to build a knowledge base with Refined Sites for Confluence in six simple steps.