The AI-powered experience layer for Confluence
Turn complex spaces into simplified, audience-aware knowledge hubs — public or private.
Confluence stores knowledge. Refined makes it usable at scale.
Refined introduces structured entry points, guided navigation, branded themes, and governed publishing on top of Confluence — organizing complexity into simplified knowledge experiences that make information easy to access.
Real outcomes from structured knowledge
When knowledge is clear, trusted, and easy to navigate, teams rely on it — and support teams feel the difference.
Clear navigation and structured entry points help employees, customers, and partners actually use knowledge, not just store it.
Guide users to answers before they submit requests, reducing repetitive support work.
Branded, curated sites turn scattered documentation into a reliable source of truth.
Deliver knowledge in an experience that makes sense for everyday users, not just Confluence power users.
Built to deliver knowledge at scale
Create multiple branded sites from a single Confluence instance. Replace flat space trees with curated landing pages and website-like navigation that scale across departments, regions, and entities.
Deliver role-, region-, or entity-based views without duplicating content. Share knowledge internally or externally while maintaining one controlled source of truth.
Build professional knowledge hubs with reusable layouts and centralized theming — no custom development required. Maintain brand consistency across every site.
Understand how knowledge is used. Identify gaps in discovery. Optimize structure over time with engagement and usage insights built for continuous improvement.
Consistent, controlled experiences
As Confluence environments expand across teams and regions, clarity becomes operational. Refined maintains consistent navigation, controlled publishing, and centralized theming through a scalable multi-site architecture — so structure holds as complexity expands.
Branded experiences users trust
Refined transforms Confluence into clear, branded experiences that reflect your organization — not a generic interface. Consistent design, trusted layouts, and recognizable navigation help users engage with confidence across every site.
Smarter AI
AI retrieves content. Structure determines relevance. Refined organizes knowledge into clear containers within a multi-site architecture — improving search quality, summaries, and discovery so users get trusted answers instead of noise.
Built to structure. Designed to scale.
Everything you need to turn Confluence into a structured, branded knowledge hub your audiences actually use.
Design audience-ready home and landing pages with an intuitive builder — or start fast with customizable templates.
Apply your brand site-wide. Make Confluence feel like a destination your users trust and recognize.
Replace cluttered space trees with structured drop-down navigation that guides every user to the right content.
Show every user only what's relevant to them. Personalize page sections by role, team, or group — no extra sites needed.
Control who sees what. Segment your site by audience and keep sensitive knowledge in the right hands.
Set your site to public, private, or support-only — and match access exactly to who you're serving.
Choose where your data lives. Host in the US or EU to meet your compliance and governance requirements.
Give trusted colleagues admin access — no Atlassian admin rights required. Keep governance without the bottlenecks.
Publish on your own domain. Reinforce trust and brand recognition from the very first click.
Surface critical updates where users can't miss them. Eye-catching banners keep your whole audience in the loop.
Promote webinars, summits, and company moments with branded event pages that live right inside your site.
Collect user feedback and control how Confluence pages appear — authors, read time, TOC, and more.
One product. Multiple knowledge solutions.
Refined Sites for Confluence powers structured knowledge across use cases.
Create structured, branded employee front doors that scale across teams, regions, and business units.
Publish documentation spaces with structured, searchable sites built for usability and trust.
Improve clarity and adoption across growing Confluence environments.
Provide segmented service and knowledge hubs for resellers and external collaborators.
Built for scale — beyond native Confluence
Refined Sites for Confluence extends Atlassian where it matters most: structure, governance, and the user experience.
- Flat space navigation
- Limited audience targeting
- Generic UI
- Page-level customization
- Confluence-only focus
- Design flexibility without structure
- Page-level customization
- Confluence-only focus
- Design flexibility without structure
Right-sized for your needs
Refined Sites is available in editions designed to support growing complexity.
Structured sites, audience-aware publishing, and branded navigation built for scaling teams.
Structured sites, audience-aware publishing, and branded navigation built for scaling teams.
Knowledge is only half the picture
Pair it with Refined Sites for JSM and turn every answer into a path to action — so users go from finding what they need to getting help, without ever leaving your experience.
Surface service requests right where users find answers- Close the gap between self-help and support
- One consistent experience, from first search to resolved ticket
Ready to bring structure and branding to Confluence?
