A service desk for every team
Business teams might fret over the Jira Service Management UI, but a Refined site empowers them to give and get support on an approachable, user-friendly site.
More than good looks
Make any licensed Jira user a site admin in Refined, regardless of their Atlassian permissions. Empower them to build and manage sites autonomously.
Broadcast important updates top-of-site. Choose where you want to display them: on the home page, a specific page, or throughout a space.
Custom Cookie Consent
Create a prompt that suits your organization’s unique cookie notification needs, such as those required by GDPR, CCPA, and similar laws.
Give each site a custom URL for quick access and easy recall, instead of the Refined default.
We all need some help clarifying our thoughts at times. Help your users create better requests with dynamic forms.
Promoted Search Results
Pre-configured results for designated search terms to make sure users find critical info.
Nobody else would allow us to upload our type of branding to the portal.
Michael Chance, Customer Success Manager, 6Connex
The uptake spun out of control in a good way–people were chomping at the bit requesting a portal for their service desk.
Michael Cyr, IT Systems Engineer, Box
As soon as people saw that they could click a link and check the status of their ticket—it was amazing.
Nik Fisher, Team Lead for Client Services, MacEwan University