Refined pricing

See all Refined apps and plans. Decide what works for you.
Refined Sites for Confluence

Build branded Confluence intranets, knowledge bases, documentation hubs, and more.

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Refined Sites for JSM

Personalized help desks for ITSM, external support, HR service portals, and more.

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Refined Macro Toolkit

Powerful macros and layout tools to add structure and engage users in Confluence.

See pricing
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Refined UI Toolkit
Free app

Streamline Confluence with navigation, layouts, and UI tools that help users find info fast.

Explore
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Refined for Confluence DC

Turn Confluence Data Center into a branded, structured intranet or wiki.

See pricing
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Refined for JSM DC

Design branded service desks and support portals in JSM Data Center.

See pricing
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Frequently asked questions

Billing
Compatibility
Trials & support
Do you offer academic and community pricing?

Yes, academic licenses are half off. Community licenses are available for eligible non-government, non-academic, non-commercial, non-political, non-religious, nonprofit organizations; they are free on Data Center and 75% off on cloud. Apply for an Atlassian community license here.

What is your refund policy?

We follow Atlassian’s policy when it comes to refunds. Read more about it here.

What is your purchase agreement?

You can find our purchase agreement here.

What are your payment options?

The only way to purchase Refined licenses is through the Atlassian Marketplace. Atlassian offers multiple ways to purchase apps. Read more about that on the Atlassian website.

I have questions regarding my Atlassian bill, how can I get support?

For all questions regarding Atlassian billing, we refer to Atlassian support.

What’s the difference between Refined Sites for Jira Service Management and Refined Sites for Confluence?

Our Refined Sites for Jira Service Management app allows you to build support sites including a knowledge base, while our Refined Sites for Confluence app allows you to build sites with various purposes like: documentation site, intranet, event site and so on. Both our products integrate flawlessly with each other and can be used together to create sites that include support portals and Confluence content.

Do my Jira Service Management customers need to be licensed in order to use the Refined site?

Your Jira Service Management customers do not need to be licensed to use your Refined site. Only the Jira Service Management agents or Jira Software users need to be licensed, whichever tier is highest. For example: if you have 50 JSM agents, and 100 JSW users the Refined user tier needs to match the 100 users. This will allow your agents as well as your JSW Users to use the Refined site.

How is the number of Jira users calculated for the Refined Sites for Jira Service Management app?

The number of users needed for the Refined license, needs to match the number of users or agents in your Jira Software or Jira Service Management.

How do I know if my organization is on Atlassian’s monthly or annual cloud billing plan?

Go to admin.atlassian.com/billing. There you can find if you’re currently on the monthly or annual cloud plan. If you’re not able to see this information, you don’t have the permissions to view. In that case, ask your Confluence admin.

I expect my Refined site to have fewer visitors than allotted under my Atlassian license. Can you price accordingly?

Unfortunately not. The Atlassian Marketplace automatically applies pricing based on the number of users allotted to your Atlassian license.

Can I try out Refined for free?

Yes, our customers can try Refined for free for 30 days, through a trial that can be activated via the Atlassian Marketplace.

I want to migrate to Cloud, do you offer extended migration trials?

Yes we do, please reach out to us through our support.

Are there differences between Refined trial licenses and the paid Refined licenses?

Our trial licenses work exactly the same as the paid licenses. There are no differences in functionality.

Do you offer discounts for dual licensing?

Yes, we’re part of the dual licensing program of Atlassian for customers who are moving to Cloud. Read more about this dual licensing program of Atlassian here. Yes, refer to Atlassian for the latest information on dual licenses discounts.

Don't just take our word for it

See what others have to say

Get startedGet a demo
Simply - best in class. No one can offer the same. No doubts must have for each company wanting to have own designs and layout.
DJ
Donatas Jonušas
CEO, TeamBit
User tests have shown that in our new design, the end users find it easy to engage with and access the content that we would like for them to be exposed to.
SK
Shane Kristiansen
Senior Atlassian Consultant, Aety
The sentiment was from upper management that this was so successful, we are making this a staple of what we're doing, and we're going to continue to grow it as our client-facing model.”
MC
Michael Chance
Customer Experience Manager, 6Connex
If you want a really good-looking intranet that supports your branding, Refined is a great tool. The navigation levels and flexibility of navigation options are excellent.
AK
Arto Kovalainen
Senior Consultant, Eficode
Refined has changed how everybody at Box reaches out to get assistance with anything.
MC
Michael Cyr
IT Systems Engineer, Box
Refined is simply the best and a solid base if you want to improve your Confluence platform.
LB
Lars Bachman
Head of Sales & Marketing, Demicon
Instead of us receiving a hundred ‘How do I submit taxes?’ questions, we have an article that’s right in your face when you come to the site.
NF
Nik Fisher
Team Lead for Client Services, MacEwan University
Our work became more effective. And we know what each other are working on, so we're not responding to the same email, for example.
RG
Renato Garcia
Systems & Data Analyst, Canadian Red Cross
We’ve heard way more, ‘Oh, I found this on your documentation, I have questions,’ versus just a question without taking the time to look for the answer.
MF
Margaux Fiche
Customer Experience Manager, 55 Degrees

What will you build?

Join 5,000+ Refined customers getting more from their Atlassian tooling.
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Branded look & feel
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Improved user experience
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Unlimited sites
Get startedGet a demo

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