October 23, 2025
•
8 min
Blog Category
Confluence
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Avoiding context switching in your service management operations
Context switching slows down users and support teams in JSM. Learn how it impacts focus, productivity, and satisfaction, and explore practical ways to reduce it.
October 1, 2025
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8 min read
Integrating Confluence with Jira Service Desk: Turn ticket deflection into self-service
A basic Confluence-JSM link isn’t enough. Discover how thoughtful integration can cut tickets, boost satisfaction, and deliver seamless self-service support journeys.
September 10, 2025
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6 min
Company Hub best practices: How to customize your Atlassian digital HQ
Learn how to customize Atlassian’s Company Hub in Confluence, improve navigation, and create a more engaging, user-friendly digital HQ for your teams.
July 14, 2025
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6 min read
Confluence Company Hub vs. Refined Sites: When to Stick With Built-In, When to Build It Out
Confluence Company Hub is a great first step. But as your needs grow, you may need more structure, personalization, and branding than the default can deliver.
July 11, 2025
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5 min read
Creating a Confluence knowledge base that empowers teams
If your Confluence knowledge base is cluttered, hard to navigate, or slowing down your team, this blog post can help you turn it into a streamlined self-service hub that supports productivity.
June 26, 2025
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10 min read
Optimizing Confluence and JSM: Your essential guide to better navigation, branding, and support
In this blog post, we'll show you practical strategies to turn your Confluence and Jira sites into organized, easy to navigate workspaces — so your teams can start collaborating better.
June 23, 2025
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5 min read
Introducing Advanced edition for Refined Sites: Designed for scale, insights, and smarter experiences
Manage complex Atlassian experiences at scale with enhanced administration, deep-dive analytics, AI search, and more.
June 9, 2025
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5 min read
Introducing Refined Macro Toolkit and UI Toolkit for Confluence
Discover how our two new apps – Macro Toolkit and UI Toolkit – give you powerful, flexible, and specialized ways to customize Confluence.
May 14, 2025
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6 min read
Confluence for events: How to build a buzz-worthy hub
Learn how to use Confluence event planning strategies and design tips to build engaging internal event hubs – with actionable tips and a free downloadable template for Refined Sites for Confluence.
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