October 24, 2023
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5 min read
Blog Category
ITSM
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What you need to know before migrating to Refined on cloud
There are countless reasons why organizations migrate to Atlassian Cloud, whether it’s Server end-of-life, a push to reduce maintenance and overhead, or just the growing popularity of cloud solutions.
September 29, 2023
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7 min read
Your step-by-step guide to building a help & support site with Refined
Whether you’re managing an IT service desk, a customer support center, or a cross-team request portal like an HR service desk, using Jira Service Management is a no-brainer to receive, manage, and resolve requests. But it’s only the start of what you can do to deliver top-notch support.
January 11, 2021
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4 min read
5 ways to structure your JSM support sites
Sites and Categories unlock new ways to deploy a custom support architectures with Jira Service Management. Here are a few common approaches using Refined.
January 5, 2021
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4 min read
How to customize JSM help desks with Refined Sites
Looking to up the design quotient on your Jira service desk? Here's how to do it with Refined Sites.
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