December 21, 2020
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4 min read
Featured:
Integrating Confluence with Jira Service Desk: Turn ticket deflection into self-service
Smarter Confluence-JSM integration for self-service success.
October 1, 2025
•
8 min read
•
by
multiple authors
5 tips for non-technical teams using Jira Service Management
Is Jira Service Management a good fit for non-technical teams? A resounding 'yes,' if you ask us. But you'll want to heed these tips during rollout.
November 30, 2020
•
6 min read
7 steps to create a kickass Confluence with Refined
Learn how to structure, organize and theme your new Confluence instance with Refined.
November 13, 2020
•
1 min read
Video: Learn to build Multiple Refined sites for Confluence & Jira Service Management
A step-by-step guide to building multiple Refined sites on a single Atlassian data center instance.
November 10, 2020
•
2 min read
15 sites and counting: 3 site-building tips from Box’s Atlassian admin
Don’t start from scratch every time, and other tips from a site-building pro.
January 3, 2020
•
3 min read
Boost adoption with custom domains on Refined Sites for JSM
Custom domains are easy to remember and, if you play your cards right, hard to forget. Use them to your advantage when building out your ITSM solution.
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